HPI Racing - Spark Plug Wrench (14mm)

Shipping Policy

Dirt Cheap RC typically ships orders within 24–48 hours of processing, excluding weekends and holidays. Processing may take longer during busy periods or when an item requires additional handling.

Shipping Rates and Delivery

Available shipping methods and charges appear at checkout. Carrier transit estimates begin after your order ships and do not include processing time. Delivery dates are estimates unless expressly stated otherwise.

Order Tracking

Tracking information will be emailed when your order ships. Some orders may arrive in separate packages.

Shipping Restrictions

Shipping availability depends on the product and destination. Batteries, fuel, oversized items, and other restricted products may require specific shipping methods or may be unavailable for certain destinations.

International Orders

Where international shipping is available, shipping options and charges appear at checkout. Customers are responsible for applicable import duties, taxes, and customs fees unless checkout states otherwise. Customs processing may delay delivery.

Address Changes

Check your shipping address before completing your order. If you notice an error, contact us immediately. We cannot guarantee changes after an order begins processing or ships.

Damaged, Incorrect, or Missing Orders

Inspect your order when it arrives. Report shipping damage within 48 hours and incorrect items within five business days. Include your order number and clear photos of the item and packaging. Keep the packaging while we review the issue.

If tracking shows a delivery problem or your package has not arrived, contact us so we can help investigate with the carrier.

Contact Us

Email dronezonecentral@gmail.com with your order number and question.

Return and Refund Policy

You may return new, unused merchandise within 10 days of purchase, subject to the conditions below. Contact Dirt Cheap RC for a return authorization (RMA) before sending anything back.

Return Requirements

Returned items must include all original contents and packaging. Used items and returns without an approved RMA will not be accepted.

The following items are ineligible for return:

• Used merchandise
• Kits with a broken protective seal
• Special orders
• Fuel
• Standalone or installed electronics

Refunds

Store-credit refunds do not incur restocking fees. Refunds to the original payment method may be subject to a 20% restocking fee.

Refunds cover the product price only. Shipping and handling charges are nonrefundable. If you do not specify your preferred refund method, we will issue store credit.

How to Request a Return

1. Email dronezonecentral@gmail.com with your order number, the item you wish to return, and the reason for the return.
2. Wait for approval, your RMA number, and return instructions.
3. Include your order number or original packing slip and the RMA number inside the package.
4. Pack the item and all original contents inside a separate shipping box. Do not attach shipping labels directly to the product packaging.
5. Write the RMA number on the outside of the shipping box and send it to the address provided in your approval.

Allow reasonable shipping time plus 3–5 business days for return processing. We will email you when your return has been processed.

Defective Products and Manufacturer Warranties

Manufacturer warranties are handled according to each manufacturer’s terms. Contact the manufacturer directly for defective products, including electronics. Keep your original purchase receipt.

For manufacturer contact information, visit our Warranty Information page. We can also help you locate the appropriate support contact.

Damaged or Incorrect Items

Inspect your order when it arrives. Report shipping damage within 48 hours and incorrect items within five business days of delivery.

Email your order number and clear photos of the item, shipping box, and packaging. Keep all packaging while the issue is reviewed.

Refused or Undeliverable Packages

If a shipment is refused or returned as undeliverable, the customer is responsible for return shipping charges and applicable return fees.

Contact Us

For return requests or questions, email dronezonecentral@gmail.com.